Clinical Nurse Manager - Homecare and Case Management

• Bachelor Degree in Nursing (4 years)
• Master's degree in Nursing or health related field, or Masters in Business Administration
• Registered Nurse

• Master's degree in Nursing or health related field, or Masters in Business Administration
• Post graduate specialty qualification/certification

• 7+ years of clinical experience including 5+ progressive management experience within the relevant specialty area in an acute care hospital Experience in an Academic Medical Center

• Demonstrated experience with clinical Information systems
• Hospital Commissioning
• Previous accreditation experience
• Evidence of publications / presentations in the past 5 years

• Valid professional nursing license in country of origin
• Case Manager Certification from an accredited national organization
• Meets licensing requirements of the State of Qatar

• Member of a professional nursing association

• Proactive approach to planning
• Demonstrated ability to cope with rapid and sustained change, competing demands and tight deadlines
• Demonstrated ability to develop and maintain effective relationships with a range of stakeholders internally and externally
• Effective communication and presentation skills and demonstrated ability to present to large audiences.
• Empowering and enabling leadership style
• Effective coordination of resources to maintain safe patient care
• Proficiency with Microsoft Office suite
• Fluency in written and spoken English

• Arabic speaking and/or bilingual in other languages

• Formulates, communicates and oversees the implementation of the case management and national homecare strategy in collaboration with key stakeholders.
• Develops, directs and ensures continuous improvement to the implementation of operational plans for case management and homecare.
• Makes decisions on budget planning, clinical operation, resource allocation and staff performance for case management and homecare units.
• Ensures all nursing staff work within their scope of practice and within QCHP licensure of Qatar.
• Implements patient experience and quality plans for homecare and case management.
• Translates the pediatrics nursing strategy into plans for case management and homecare and drives their execution.
• Leads and coordinates collaborative multi-disciplinary partnerships working towards the achievements of constant improvement in quality patient care and patient experience.
• Assumes accountability and oversight for patient experience and clinical outcomes for the Case Management and Homecare units.
• Continually reviews nursing practice to ensure that the most effective research based and timely care is provided for patients and their families. Addresses any issues that negatively impact on patient care outcomes.
• Develops goals, KPIS and objectives for Case Management and Homecare in collaboration with the Director and other key stakeholders by embracing evidence and research to support transformational changes.
• Ensures that patient care is provided in accordance with established case management and standards of nursing care, accreditation, policies, guidelines and protocols of Sidra and the State of Qatar.
• Develops and implements processes to ensure authorization of appropriate services for continued stay and during discharge.
• Plans for resource allocation that meets patient population needs. Ensures staffing ratios and patient assignments are reflective of patient census, acuity, level of education, and capabilities of staff.
• Assumes financial responsibility through budget management for the unit to ensure that patient services are provided in a timely, efficient and effective manner. Balances financial responsibility against safe patient care.
• Manages ongoing individual performance appraisals, development plans and professional goals for case management and homecare staff members.
• Leads, plans, implements and evaluates the operational care delivery for case management and homecare.
• Achieves goals and objectives by embracing evidence and research to support transformational changes.
• Sets and monitors performance standards against patient outcomes.
• Monitors and implements the comprehensive unit based safety program takes corrective action as required.
• Establishes and analyzes areas of improvement through data to prepare necessary reports.
• Develops, reviews and revises unit procedures as required.
• Leads and participates in organization-wide performance improvement activities and committees as assigned.
• Provides support for Shared Governance for case management and homecare.
• Partners with clinical educators in planning, implementation and evaluation of patient and staff education requirements.
• Drives the implementation of patient experience principles, provides service recovery, and identifies and implements continuous improvement opportunities as required.
• Monitors and analyzes performance data to ensure that unit KPIs are achieved, identifies opportunities for improvement and implements solutions.
• Leads and manages the selection, development and retention of all staff within the unit
• Serves as a professional and clinical role model for staff and acts as an advocate for patients and their families
• Promotes positive staff morale by building and maintaining relationships.
• Ensures clinical practitioner competence and professional nursing credibility.
• Deputizes for the Director of Nursing as required.
• Adheres to Sidra's standards as they appear in the Code of Conduct and Conflict of Interest policies
• Adheres to and promotes Sidra's Values

Sidra Medicine