Assistant Manager - Front Office (Night)

• Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
• Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
• Being responsible for running shifts and supervising the team to ensure a seamless guest experience
• Overseeing Front Office operations in the absence of the manager

• Ideally with a university degree or diploma in Hospitality or Tourism Management
• Previous experience in hotel Front Office management within the luxury segment is essential
• Excellent leadership, communication, interpersonal, and guest service skills are required

Hyatt