Responsibilities:- Test and evaluate existing network systems.- Perform regular maintenance to ensure that networks operate correctly.- Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems.- Responsible for a variety of recovery tasks (e.g., installing and testing replacement hardware and software, keeping customer apprised of work status).- Work often as part of a team of technicians to resolve high-priority situations; work independently on routine (lower-priority) problems.- Work well in high-pressure situations (e.g., computer or system shutdowns).- Train users in how to use new hardware, software; use new features of existing software; etc.- Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.
