Sales Senior Executive

Vodafone

  • Doha, Qatar
  • Permanent
  • Full-time
  • 7 days ago
Degree Level: Bachelor's DegreeJob Description:This role is responsible for leading and managing the day-to-day operations of all entry point sales locations including airport kiosks, duty-free outlets, and border sales counters. The manager ensures these sales location run efficiently, deliver outstanding customer service, and achieve revenue, growth, and sales quality targets. This position plays a key role in capturing inbound customers, driving footfall through partnerships, and gaining market shared and maintaining regulatory and operational excellence.Responsibilities:
  • Achieve and exceed monthly gross add and revenue target.
  • Drive market share growth through aggressive selling strategies.
  • Manage day-to-day sales operations at all assigned locations (airports, duty-free, borders).
  • Ensure kiosks are staffed, stocked, and run to highest operational standards.
  • Coordinate closely with local authorities at border and airport locations to ensure compliance and smooth operations.
  • Monitor and improve sales quality through rigorous processes and standards.
  • Maintain clean, attractive store layouts to support positive mystery shopping outcomes.
  • Oversee partner manpower agents and ensure sufficient staffing at all locations.
  • Work with partner to hire the right calibers , train, and motivate frontline teams to deliver exceptional service.
  • Drive continuous training, development, and performance discussions via regular review.
  • Develop partnerships (e.g., travel agencies, airlines, hotels) to drive footfall to sales points.
  • Anticipate major travel events and plan staffing and stock accordingly.
  • Provide feedback and insights to senior management on market dynamics and areas for growth.
  • Support internal and external audits to maintain compliance.
  • Report and resolve operational issues in a timely and structured manner.
Qualifications:
  • Bachler's Degree in Business or Administration equivalent
  • The role has a high impact on achieving sales, revenue and customer service targets of the company
  • Strategic Partner Contribution to Traffic
  • Ensures all issues are reported timely and accurately, and ensure all issues are solved within permitted timeframe.
  • Operational level planning and organization is essential to ensure efficient operation and customer service time.
  • Must be a Qatari National.

Vodafone