Captain Waiter
Power International Holding
- Qatar
- Permanent
- Full-time
- Ensures food safety requirements are met.
- Oversees the quality and safety of food served to customers according to food standards.
- Assists in maintaining good and professional relationship with customers and addresses any customer requests, suggestions and complaints
- Ensures that all food and beverages are of the specified quality and quantity and that is ready for service at all times.
- Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm
- Takes an active role in coaching and developing junior staff.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Works with fellow staffs and managers to ensure that the dining location reaches its full potential.
- Cleans and sanitizes tables and chairs when necessary.
- Ensures clean and sanitized utensils and glassware's is done before each meal.
- Cleans and sanitizes the entire dining room or cafeteria after each meal serving as prescribed in the Standard Sanitation Operating Procedure Checklist.
- Assists in the preparation of functions and private parties as directed.
- Adheres to correct hygiene and sanitary practices in accordance to Customer sanitation standards
- Oversees the activities of the employees working in shifts in order to ensure continuous operations
- Knowledge of Quality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of food and services
- Familiarity of various health and safety regulation
- Knowledge of foreign languages orally or written in the hospitality sector in order to communicate with colleagues, customers or guests.
- Handling customer complaints
- Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet/restaurant
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.