Receptionist

Doha, Qatar
Permanent
Full-time

10 hours ago
Apply easily

Company DescriptionLa Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city’s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionReporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Meet the needs of customers and inform them of the services offered
Propose a response adapted to the needs of the customer
Know the geographical and competitive environment of the establishment
Present the Group's or brand's loyalty program
Apply the procedures and policies defined by the brand and the hotel and of course Versatility, you will actually have to do Reception (C/IN & C/OUT) for the greatest pleasure of our customers and the team.
Guest registration and room assignment, accommodating special requests whenever possible to assist
Knows cash handling procedure
Have thorough knowledge of Front Office system, i.e. Opera
Have working knowledge about reservation
Have knowledge of handling telephone, internal and external
Have full knowledge of master keys, ving cards system
Handles check in and check out efficiently

Qualifications

Guest focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English; additional languages are a plus
Knowledge of the hotel industry
Ability to work effectively in a team and sense of initiative

Additional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world; dare to challenge the status quo! #BELIMITLESS

Accor