IT Program Manager

• Works within IT, cross-functionally and with vendors, in order to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, developments, and operational improvements.
• Use Project Management expertise to lead delivery across complex engagements, maximize delivery impact, transform the client's thinking, and influence their decision making.
• Manages cross-functional teams of employees, vendors and customers responsible for the definition and delivery of the Client's systems and services.
• Reviews external client's demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations
• Own all aspects of delivery and client relationship building; focus on delivery excellence and creating lasting change for clients.
• Develop trusted relationships with client executive teams and industry organizations that result in new business opportunities.
• Develop, communicate, and implement program / project risk / issue management plans and strategies (e.g., mitigation, avoidance, transfer, acceptance).
• Possesses expert technical understanding of the intersection of development and operations (DevOps), monitoring and management tools, and deployment processes and tools
• Define a technology roadmap that includes deliverables focused on the continued improvement of the supported solutions, and empowering a DevOps culture through the use of automated platform capabilities underpinning customer-focused product engineering and development.
• Delivers DevOps pipelines that apply automation to the software development process and improves the efficiency, security, stability, and quality of applications being delivered by project and product teams.

• Bachelor's degree in IT, computer science or related field
• 14+ years in an advanced management role (preference given to those with program management experience)
• Bilingual candidate– Must
• PMP certification is desired
• Working knowledge of Develops and related tools implementation
• Outstanding working knowledge of change management principles and performance evaluation processes

United for Manpower Solutions