Job SummaryTo properly polish all cutleries and crockeries and ensure guests' restrooms and back of house area are clean at all times while supporting the kitchen team by providing necessary equipment from the stewarding team.Job Responsibilities 1To treat all your colleagues and guests as you will treat your family and friendsGreet all your colleagues when you arrive before starting your dutiesAlways be punctual, wearing the correct uniform respecting the grooming standardsBe smiley, friendly and respectful with all our guests and your colleaguesAlways ensure to provide the full LPM experience to all our guestsSeize every opportunity to explain the LPM concept and signatures dishes/drinks to new guestsSeize every opportunity to develop your own skills/knowledge and share it with othersCreate a positive and open-minded environment for allSupport and help your colleagues, always work as a teamStay honest, authentic and always seek to go to the extra mileEmbrace and respect all cultural differencesJob Responsibilities 2COMMUNICATIONTo attend bi-daily team briefings actively.To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.GUEST RELATIONSTo recognize guests' preferences and anticipate them.To handle all guest's complaints in a friendly and effective way, if escalated, to report to upper management.OPERATIONSTo always act and perform accordingly to LPM standards.To have a good knowledge of the menu, wine list, digestive and bar list of LPM.To complete your training on the online platform (Flow), and use it regularly (where applicable).To be able to provide the best possible assistance to the team while interacting a friendly and welcoming manner.
