Housekeeping Attendant
- Doha, Qatar
- Permanent
- Full-time
- Get assignment sheet from Housekeeping Office.
- Take note all guest request & instruction which provided by Housekeeping Supervisor.
- Attend the communication meetings of her/his section.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Check and make note of all the rooms with MAKE UP sign.
- Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
- Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
- At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.
- Report to Housekeeping Supervisor in case Guest valuables are exposed.
- Attend to the guest, acknowledge guests immediately by establishing eye contact and greet them in friendly manner. Provide all guests with professional service.
- Clean the bathroom, walls and bathtub thoroughly after the bathtub look for hair. Replace fresh towels, amenities and report any maintenance to be attended to Housekeeping.
- Remove the rotten flowers and wash the flower vase and place fresh flowers.
- Make up the bed; clean the bed room and refill stationery, matches and mini bar.
- Follow policy of entering / leaving guests' rooms.
- Follow Key Issue Policy.
- Service focused personality is essential
- Previous experience in a similar role in 5* hotel is an asset
- Strong interpersonal skills with a passion for service
- Good communication skills with ability to speak fluent English.
- Physically active and efficient.