System Admin Support Lead (IT)

• Coordinates with the superior in maintaining and administering Core Infrastructure (server system).
• To be responsible for maintaining and administering Microsoft Windows Servers and Services (AD, DC, FS, CS, Email and System Center including other software solutions like Rightfax, SMS, TAS, YMS and etc).
• Provides periodic IT Audit reports (in coordination with Senior Team member) related to Core Infrastructure (Server) to the direct superior.
• To be responsible for backing up server data, OS, Application and VMs including configuration.
• Periodically conduct backup restoration test to ensure that data backups are in good condition and available upon needed especially for disaster recovery.
• To be responsible for maintaining state-of-the-art DataCenter along with the network infrastructure team.
• Collects and compiles statistics on server usage, layouts and hardware configuration details and submit to the direct superior.
• Maintains up-to-date inventory/records of all Core Infrastructure devices i.e. voice communications, hardware servers and storage upon received of the materials, including the Licensing document details regardless of the products/brands (Microsoft, Cisco, RightFax, Citrix and etc.).
• Accurately document instances of software or hardware failure, repair or installation/configuration.
• Continuously liaises and coordinates with concerned units on any operational or server changes.
• Liaises and coordinates with the partner for any issues and/or required enhancement related to and/or server infrastructure.
• The system administrator must keep up to date with new technology and plan and implement system upgrades as needed.
• The system administrator must keep detailed documentation of the system configuration and procedures, including server diagrams, system configurations, and user manuals, among other things.

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