Receptionist

• To operate the switchboard and handle reception area activities.
• Serves as the first point of contact with the firm and the office for visitors and callers.
• Handle all internal and external inquiries and carry out administrative activities of the front office.
• Adhere to the allocated budget for the administrative function of the office.
• Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately.
• Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
• Operate the switchboard screen and route incoming telephone calls, take messages, and answer incoming queries.
• Maintain visitor and caller logs.
• Answer queries from visitors and callers, and refers them to the appropriate person.
• Perform general maintenance of the reception area.
• Manage client room bookings.
• Manage smart office catering invoices ensuring cost centers & approvals are submitted.
• Manage smart office parking & support staff for ad-hoc booking.
• Manage floor operations eg. cleaning, FM.
• Act in accordance with regulations.
• Perform other administrative duties as required.
• Manage & overlooking for the mailroom for outside delivery / courier services with the help of the office administrators.
• Grant temp access card for the staff if needed.
• Manage OA’s and make sure they submit their leaves.
• Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met.
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

PwC