Specialist Technical Expert- Healthcare Quality and Patient Safety (for a government facility in Qatar)

• Should have minimum experience of 10 years, and are experts in setting KPIs, drawing strategy maps, data analysis, risk evaluation and management, dash boards productions, health intelligence, performance measures, and monitoring and evaluation.
• All candidates must go through an interview, and a test.
• All candidates must have clinical set-up experience. either coming from health care allied background or have worked in hospitals.
• Candidates must have a general idea on the health care system within Qatar.
• The company covers for the candidates leaves, making sure the MOPH has someone during the whole contractual period.
• Candidates needed for, strategic planning, performance evaluation and management, data analysis, documents control system designing, risk analysis and risk management, health care system evaluation officer, health analytics, and Health policies evaluation and development.

• The Patient Safety and Risk Management Specialist will be responsible for the development and administration of the patient safety and risk management plan related to Healthcare Quality and Patient Safety.
• Establishes, formulates and implements the national patient safety and risk management program across the State of Qatar.
• Establishes, formulates and implements patient safety and risk management education programs and trainings across the State of Qatar.
• Creates policies, procedures and control assessments in response to identified risks.
• Provides support and acts as the point of contact with the MOPH and other patient safety and risk management practitioners in the State of Qatar.
• Evaluates ongoing programs related to patient safety and risk management.
• Evaluates and follows up patient safety and risk management plans created by healthcare organizations in the State of Qatar.
• Investigates and provides recommendations to reported events resulting in actual or potential injury to patients and/or visitors, including root cause analyses as needed. Evaluates hospital patient safety and risk management programs and provided recommendations on how to identify and proactively mitigate potential risk events.
• Provides consultations services to patient safety and risk management practitioners.
• Monitors outcomes of national patient safety and risk management plan and submits recommendations and proposals.
• Designs and conducts, or coordinates, training for members based on the recommendations related to the outcome of the national patient safety and risk management plans.
• Documents and communicates with all providers in patient safety and risk management issues.
• Ensures that project reports are developed and submitted in a timely manner.
• Oversees all aspects of the program implementation to facilitate the realization of the program goals and outcomes.
• Recommends changes, policies, or programs that could prevent future errors.
• Supports educational programs in patient safety.
• Implements safety initiatives as directed by top management at MOPH.
• Helps to spread “lessons learned” from adverse events, as well as successful initiatives, to all national healthcare organizations
• Addresses barriers to the implementation of safety programs.
• Performs miscellaneous duties as assigned.

• Audit and compliance specialist shall lead and oversee the evaluation of data quality and assessment of compliance by conducting on site audits of health records (electronic and paper- based), data collection sheets, and other documents necessary to ensure adherence to healthcare quality and patient safety department protocols. This applies to risk management and patient safety indicators, infection and prevention indicators, quality policies and guidelines, and Healthcare Services Performance Agreement (HSPA) indicators among all healthcare providers.
• Develops auditing and compliance framework and protocols to standardize auditing and compliance process.
• Develops auditing tools and standardizes measures for compliance.
• Leads and oversees the onsite auditing process.
• Acts as focal point between healthcare providers and MOPH with regards to concerns before, during and after physical audit.
• Oversees the review and assessment of quality of data collection and reporting process within the healthcare facilities in relation to indicators.
• Prepares and presents reports to key stakeholders on compliance and audit findings and recommendations.
• Uses quality improvement processes to identify opportunities for improvement and to make recommendations for improvement.
• Participates in self and others' education, training and development as applicable
• Performs other related duties as assigned.
• Ensures that the audits are conducted with the utmost adherence to ethical standards.
• Ensures proper assessment of Data Management and Reporting Systems.
• Leads the verification of Reported Data for Key Indicators.
• Establishes a comprehensive reporting methodology that would allow senior managers to review the audit reports of all audited facilities.
• Coordinate with other members of the Monitoring and Evaluation Team regarding key findings and area for improvement during the audit.
• Updates all necessary information to enhance Monitoring and Evaluation Team auditing and compliance process.
• Prepares and presents reports on issues related to the section.
• Provide direction for the junior staff, as assigned, to support implementation of section plan.
• Undertake any other duties as assigned.

• The Biostatistics Specialist shall provide assistance in data management to the Healthcare Quality and Patient Safety Section. He/she will be responsible for accurately assessing encoding and analysing and transmitting data within the Department or elsewhere.
• Administers the data received by the Section through its different managers.
• Performs confidential data acquisition activities.
• Collects, organizes and analyses statistical data related to Healthcare Quality and Patient Safety.
• Assists in managing health information according to standard policies and procedures.
• Assists in developing annual reports within the section and department.
• Helps in data management and dissemination.
• Manages database, entering, manipulating and maintaining data.
• Ensures the generation of correct information that follows confidentiality guidelines.
• Supports the delivery of projects/reports to meet deadlines.
• Performs activities requiring the integration of multiple office technologies and software applications.
• Performs tasks and activities as assigned.

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