IT Applications Senior Officer

• Bachelor Degree in IT or IT related field
• 8 minimum years' experience in developing software applications, preferably, out of which at least 4 years with insurance applications.
• Minimum of 5 years deep and relevant product development experience is required.
• Minimum of 5 years of demonstrated experience in a Technical Leadership role is required
• Minimum of 5 years of demonstrated experience in a Managerial role of a technical team is require
• Experience with database management
• Excellent Project management skills, PMP is a plus
• Excellent Coding and programming skills
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations
• People management skills
• Resources time and cost management skills
• Estimations and assessment excellent skills
• Recruiting IT resources and vendors service providers

• Excellent communication skills
• Multi tasking
• Ability to problem solve high pressure issues
• Good working knowledge of job scheduling and monitoring tools.
• Experience of working with multiple projects/tasks and the ability to prioritize on the fly.
• Experience of supporting multiple teams within a business.

• Manage all existing applications and software's portfolio, and the upcoming applications in the pipe line
• Over all supervising the day to day tasks activities of the resources based on time and cost
• Provide delivery dates and estimations of the required task and assignments from all the applications team regarding all projects
• Manage and coordinate business solutions projects thru whole journey of SDLC from requirement gathering to systems implementation and support
• Ensure that all projects' needs (from the business point of view) are covered, identifying and addressing all gaps of the relevant applications teams
• Conduct application needs assessments and plan the delivery of suitable services to all business departments according to contractual obligations and agreed level of service
• Coordinate, and supervise all activities related to the design, development, and implementation of different organizational information systems and software applications.
• Maintain, support, and upgrade existing business systems and applications
• Design, develop, and deploy mission-critical information and software systems and Set the solution architecture to fit into the Enterprise Architecture of the organization
• Lead large scale projects that affect multiple functions within the organization
• Interface with different business areas to ensure projects have proper impact, coordinate teams to rollout projects organization wide.
• Demonstrate up-to-date expertise in information Systems and apply this to the development, execution and improvement of action plans
• Lead the process for identifying and prioritizing projects within the projects portfolio
• Manage and coordinate with all stakeholders for system integration test & user acceptance test (SIT,UAT) in coordination with business owner
• Perform homologation tests with the Operations & Maintenance are for delivering the systems for production, securing a proper handover to operations
• Manage different IT vendors to ensure that services meet business needs.
• Assist in the external Vendors selection by providing an assessment on technical capabilities to support the processes solutions.
• Responsible for liaising with application teams the cycle of the product development including the delivery of user manuals, support training sessions for end user.
• Responsible for Quality assurance of the solutions, also through in depth root cause analysis of issues in the applications.
• Ensure positive attitude from the application teams and good relationship with all the parties, end-users, suppliers
• Analyse and evaluate business problems

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