Key Account Manager
Delivery Hero
- Doha, Qatar
- Permanent
- Full-time
- Service quality needs to be consistent for all the brands across the country
- Maintain continuous business relationships with clients / restaurants
- Provide excellent service and support in order to build strong relationships and resolve operational issues between clients / restaurants and the company.
- Optimize the restaurant content (MOA, Delivery Time)
- Maintain regular relationships with various stakeholders from the brand
- Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
- Provide and maintain high service levels to the brands to ensure a seamless experience to both, customer and partners
- Work internally with the various departments to ensure all the requirements of the brand are met
- Update and maintain a track record of all activities related to the brand on SalesForce
- In-depth knowledge of the Food Industry Market and e-commerce
- Knowledge of professional proposal, pricing module and CRM
- Able to analyse data and sales statistics and curate a solution
- Proficient in Excel
- Excellent verbal and communication skills
- Minimum 4-5 years of full-time professional experience in a related field
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!talabat is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide