Lead Business Analyst (IT)
Qatar Airways
- Doha, Qatar
- Permanent
- Full-time
- Facilitate communication as a primary interface between the customer/business and the technology teams.
- Collaborate, Collect, analyze and model business needs and requirements.
- Create detailed user stories, process flows and other associated documents required for User experience and technical teams to design and carry out development without ambiguity
- Support the product owner with the decision making process and shape up the right product
- Support the technical lead / architect in designing the technical framework that meets the desired business outcomes of the solution envisioned.
- Support quality assurance team members in test case scenarios and ensure quality and integrity of overall solution and customer experience.
- Participate in sprint planning, backlog grooming and sprint review meetings and contribute to continuous improvements to the efficiency and quality of the processes
- Help prioritize and manage the product backlog
- Ensure project and product objectives are met with scope, timeline, cost and overall budget allocations
- Provide mentoring and coaching to business analysts. Contribute in setting best practices and standards for the organization wide BA Center of Practice.
- Bachelor Degree with minimum total work experience of 10 years as Business Analyst.
- Airline or hospitality or retail industry knowledge is an added advantage.
- Strong understanding of Agile methodology (Scrum and Kanban) and Proven experience of at least 3 years as Business Analyst in Agile environment.
- Proficiency in using Agile project/product management tools.
- Excellent communication, negotiation, interpersonal and leadership skills.
- Excellent solution creation skills.
- Excellent problem solving and critical thinking skills.
- Ability to work with stakeholders to understand their requirements.
- Ability to work with development teams to understand business requirements.
- Ability to support the product owner with decision-making processes.
- Adherence to quality and process compliance.
- Must be a quick learner and ability to switch domain and adapt to changes.
- Certifications in Business analysis and Agile is considered a plus. E.g. PSPO, PSM, CSPO, CSM, PMI-PBA, CBAP, IIBA-AAC or similar