ALCS Systems / Software Logistics Product Support Engineer (Qatar)

Raytheon Technologies

  • West Bay, Doha, Qatar
  • US$66,000-130,000 per year
  • Permanent
  • Full-time
  • 15 days ago
Date Posted: 2025-08-18Country: United States of AmericaLocation: MA600: Andover, MA 366 Lowell St 366 Lowell Street , Andover, MA, 01810-5423 USAPosition Role Type: OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​Security Clearance: DoD Clearance: SecretAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.The Raytheon Automated Logistics Control System department is a team of software developers, architects, business analysts and product support personnel who support logistics solutions for fielded equipment and systems around the world.We are looking for an ALCS Systems / Software Logistics Product Support Engineer that we can train in the agile methods we utilize to sustain and develop logistics solutions.The Automated Logistics Control System is a flagship database application and consists of multiple modules for supply support, asset management, work planning and administration as well as system configuration management. ALCS has been an RTX application for 40+ years, and the team has continued to innovate and expand its capabilities.This unaccompanied position will be onsite in Doha, Qatar for an international assignment with additional compensation.Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination.What You Will Do
  • Responsible for assisting customers in the use of ALCS and the administration of the data generated by the transactions in the application.
  • Develop requirements from customer interaction, and process definitions that need update or modification.
  • Utilize software resources and MS SQL procedures to create reports, dashboards and customer data requests as needed.
  • Support the creation / adjustment of transactions at both application and database layer.
  • Support the implementation of changes as new releases are readied.
  • Assist in the support of the infrastructure for the ALCS application at the Qatar PATRIOT Depot.
  • The ability to take new projects from idea to implementation while managing cost and schedule.
Qualifications You Must Have
  • Typically requires a Bachelor’s and a minimum of 2 years prior relevant experience, or an Advance Degree in a related field and a minimum of 1 year experience.
  • Experience in Program Management, Earned Value, and Project Management.
  • Experience .Net C# software development methodologies, and the ability to be trained in SQL reporting.
  • Experience with database applications and data intensive processes.
  • Experience generating deliverable documents, planning activities including developing and performing presentations to the customer.
  • Ability to isolate problems and initiate solutions.
  • Mid-level training in Microsoft Office Suite, including Excel, Word, Project, and PowerPoint
  • Active and transferable U.S. government issued security clearance is required prior to start date.
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer
  • Experience researching complex customer problems and providing technical, process and/or training solutions, including TCP / IP networking, database management and software requirements.
  • Experience managing in a depot or production environment.
  • Experience with logistics control systems for supply and maintenance tracking.
  • Comprehension of logistics standards and functions utilized to support PATRIOT and other military systems.
  • Ability to operate independently, within a broad scope of authority, and with minimal supervision.
  • Ability to coordinate and interface effectively at all levels of the organization, across a multi-contractor and government team.
  • Excellent interpersonal skills, including written and verbal communications skills.
What We Offer
  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Clearance Information: This position requires a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:#LI-FR1The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.Privacy Policy and Terms:Click on this to read the Policy and Terms

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