Product Executive/Specialist - Cardiovascular (Neuro Intervention - Peripheral Intervention)
Zahrawi Group
- Doha, Qatar
- Permanent
- Full-time
- Adhere to all Zahrawi Policies & Procedures as applicable.
- Conduct market research to identify new potential customers.
- Analyze market trends to identify new products in the market and understanding their advantages and disadvantages.
- Identify product improvements and new products to evaluate their position in the industry.
- Plan and assist with new product releases and events.
- Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
- Establish contact with new customers to inform them of our products and brands, understanding their need and customizing the offer.
- Provide potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
- Follow up with the new customers after the demo session to negotiate contracts and packages.
- Ensure all details of the contract are compliant with our rules & regulations.
- Coordinate with the Marketing Department for any new materials that need to be done.
- Maintain relationships with existing customers by providing them with support, information, and guidance.
- Recommend new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
- Provide existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
- Assist the customers in answering all product-related questions in a professional and timely manner.
- Recommend new service improvements to further build on the relationship.
- Advise helpful new product recommendations and suggestions to customers to increase revenue.
- Negotiate contracts and packages with existing customers.
- Maintain quality service by establishing and enforcing Zahrawi standards.
- Contribute to the team effort by achieving the annual target set by the management and assisting the team when needed.
- Attend surgeries along with the doctors and nurses and assisting them with any issues they might be facing with the equipment.
- Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.
- Place orders to the concerned purchase coordinator.
- Coordinate with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.
- Follow up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.
- Coordinate with the warehouse for the timely deliveries.
- Conduct training session to customers.
- Assist the customers with the equipment that is being used.
- Run validation tests with the customers to ensure that they fully understand how to use the equipment.
- Solve any issues that they might be facing while using the equipment.
- Education: Bachelor's degree in Biomedical Engineering or any medical science related field (including biology, biochemistry, nursing and applied sciences etc.)
- Experience: 2+ years of experience as applicable in medical devices market.
- Job Specific Skills: Sound technical knowledge about the human anatomy, medical field - Good communication skills & English Language - Good presentation skills & negotiation skills- Good MS Office Skills
- Additional Details: Candidate is preferred to be based in Qatar and willing to move to company visa.