General Manager

• Provide strategic direction and leadership to achieve business objectives, including revenue targets, guest satisfaction, and operational excellence.
• Oversee all aspects of restaurant and bar operations, including food and beverage service, customer experience, staff management, and financial performance.
• Develop and implement operational policies, procedures, and standards for consistency and quality across all areas of the business.
• Manage the financial performance of the restaurant and bar, including budgeting, forecasting, cost control, and revenue optimization.
• Identify opportunities for business growth and expansion, such as new menu offerings, special events, and marketing initiatives.
• Analyze financial reports and key performance indicators to identify trends, opportunities, and areas for improvement.
• Stay updated on industry trends, market developments, and competitor activities, and make strategic recommendations accordingly.
• Lead and inspire a diverse team of professionals, fostering a culture of excellence, collaboration, and continuous improvement.
• · Foster collaboration across different brands within the F&B division to leverage collective strengths and resources.
• Collaborate with the HR department to ensure proper staffing levels, performance evaluations, and adherence to company policies.
• Ensure compliance with all relevant laws, regulations, and industry standards, including food safety, alcohol service, health, safety, and sanitation.
• Collaborate with other hotel, mall, and lessors’ management to maximize synergy and efficiency.
• Develop and maintain positive relationships with guests, suppliers, vendors, and other stakeholders, ensuring high satisfaction and loyalty.

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