Group, Conference, and Events Director at The Plaza Doha, LXR Hotels & Resorts
Hilton
- Doha, Qatar
- Permanent
- Full-time
- Analyse competitors' activities and pricing strategies
- Maximise occupancy and average rates through well-executed inventory and yield management control
- Identify the most profitable services that the hotel can deliver with quality and most profitably
- Maximise all Group, Conference, and Event revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
- Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Excellent oral and written communication skills
- Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
- Excellent organisation and planning skills
- Ability to work well under time pressure and/or demanding travel schedules
- Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
- Ability to perform critical analysis
- Strong experience in hospitality forecasting, pricing and inventory control
- Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
- Knowledge of the hotel property management systems
- Previous experience in the same or similar role
- Relevant degree, in business development or other relevant business field, from an academic institution